Privacy Policy

Privacy Policy for Golden Depression Therapy

Introduction

Welcome to Golden Depression Therapy’s online platform! We are dedicated to delivering exceptional mental health services while upholding the highest standards of data privacy and security. This Privacy Policy outlines our practices regarding the handling of your personal information, ensuring transparency and compliance with global privacy regulations.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://golden-depression-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or services provided by Golden Depression Therapy.
  3. Interactions through various online channels, such as emails, social media, and our customer support platforms.
  4. Services accessed via linked websites, while we emphasize that each of these third-party sites operates under its own privacy policies.

Processing Activities

Your personal data is processed when:

  1. You register an account or use our services as an authorized user.
  2. You visit and navigate through our website, enabling us to gather certain information automatically.
  3. We communicate with you via emails, calls, or text messages (SMS) for promotional, informational, or transactional purposes.

Personal Data Collection

We collect multiple categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Securely stored data used for processing transactions, including credit/debit card details (masked) and billing addresses.
  3. Financial Information: We may collect bank account information if you choose to link it for seamless payment options.
  4. Purchase Information: Data about your purchases from our online store or services.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information (with user consent).
  6. Location Data: Information gathered from your device’s location services when you opt-in to share it.
  7. Feedback and Reviews: Content you submit through surveys, reviews, or direct feedback forms.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may access certain profile information (with your permission).
  9. Product Information: Details about products you browse, view, or purchase on our e-commerce site.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience:

  • Strictly Necessary Cookies: Ensure basic functionality of our website and services.
  • Preference Cookies: Remember your preferences, such as language settings and display choices.
  • Analytics Cookies: Track site usage for performance metrics, helping us improve our platform.

Users have control over non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

Personal data is retained based on legal requirements and the purpose of its collection:

  • We keep your data as long as necessary for providing services, fulfilling transactions, or until you request deletion (subject to applicable laws).
  • Once the retention period expires or upon your request, we securely delete or anonymize the data.

Security Measures

We prioritize data security and implement robust measures:

  • Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

Golden Depression Therapy does not intentionally collect or solicit personal information from individuals under the age of 18. If we discover any such data, we will take immediate steps to delete it and inform parents or legal guardians.

Your Data Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or contest the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or seek further information, please contact our Data Protection Officer using the details provided in the ‘Contact’ section.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website or by directly contacting you if required by law.

Contact Information

For any privacy-related inquiries, feedback, data access requests, or complaints, please contact us:

  • Email: [email protected]
  • Mailing Address: Golden Depression Therapy, Privacy Team, [Your Address]

We value your trust in our commitment to data privacy and security.